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Why Do I Need a Case Manager in Treatment?

Entering and receiving treatment for addiction involves many components. In fact, many people who enter treatment, or have a loved one in treatment, may not realize all the moving parts involved. The choice to accept help is often a long time coming, occurring after years of waiting. It is still a long journey, but a case manager can make a huge difference in treatment. Find out what the role of a case manager is and how they support a person in treatment.

Critical Role

Often people are ill-equipped to handle much of anything in treatment and early recovery. There are simply too many things to handle: finding housing, employment, making financial arrangements, and trying to meet a person’s needs on a daily basis. The success of a person in recovery depends on what they are willing to do during treatment that helps set them up for the long haul. Some people may require additional support throughout the process of treatment. A case manager will provide this support and help set up pathways to success for the individual.

How it Works

Case management typically refers to: coordination, consolidation, and organization of recovery treatment and care. Case management is often handled by a single person, called a case manager. This single point of contact becomes a bridge between health and social services systems. Due to the sheer volume of services needed, they must be familiar with how to negotiate and mobilize needed services. An individual’s needs will vary so a case manager has to handle all the variables that come with supporting a person in treatment:

  • Homelessness
  • Addiction
  • Co-occurring mental health issues
  • Impending incarceration or past issues with legal system
  • Unemployment
  • Critical care needs for ongoing illnesses

A case manager will make sure the person knows how to connect with mental health services, obtain prescriptions, and ultimately remove barriers to success in recovery that help eliminate disruption in the person’s life.


The best thing a case management service offers is advocacy on behalf of the individual. The job of a case manager is to advocate for the client, while promoting his or her best interests. There are myriad changes and challenges in recovery. A good case manager will help remove the biggest barriers to being successful in recovery, answer questions, and provide unconditional support of the person in meeting their varied needs. Case managers are an indispensable part of recovery for many people who must navigate multiple systems (housing, medical, legal, etc) and maintain sobriety.

Case managers are a critical part of what Serenity Detox offers people who come through our doors. If you are looking for a place that puts your individual needs first and strives to offer the best programs and services, look no further. Call us to find out how we can help you navigate treatment and recovery with a focus on your personal journey. Call us 24/7 at our toll-free number: 844-339-6964